FAQ

Q. What are those springs called that hold up the sash of my windows?
A. They are called "Counter Balances". There are basically two types, the "Block and Tackle", which operate by the pulley and spring system. The other type is called "Spiral Balance" which resembles a vinyl casing with a spiraling rod protruding out the bottom of the casing.

Q. Okay, I know what a counterbalance is, but how do I know what size my windo1 vs require?
A. Simple, just measure the casing of the body of the balance, or on the block and tackle there is usually a part number on the body - for instance 30c or 3030 is the same size as is 26D or 2640.

Q. I have a plastic cap on the corners of my sash, what are they called?
A. Those are called "Sash Cams" and they receive the balance into the sash on the block and tackle balances.

Q. I have a small chrome clip in either side of my windows, what are they called?
A. Those are called "Take Out Clips", and the purpose they serve is they receive tr. e balances in the jamb of the window so that the same can be removed or "Taken Out".

Q, Alright, now I am familiar with the parts, can I install the parts by myself?
A. Screendoctors. com will supply an illustration of installation and if you have any questions or problems installing your parts, our customer service will be able, by phone, to walk you through any difficulties you may incur.

Q. Okay, now 1 believe I can repair my windows myself, my question is, "Is it more economical to replace my windows as to repair them?
A. Of course that is a personal choice, but with our assisting and providing parts for your windows, you could rehab your window with the Doctors' help for under twenty-five dollars a window. That's right, two counter balances, a set of sash cams, a set of chrome take-out clips and our staff at your disposal for under twenty -five dollars a window.